This is Desktop Video 10.8.3, trying to install on WIN7 Ultimate (fully updated). I have no idea what is going on, and why the installer won't run. In fact confirming that it recognises the card, but casually mentions that the driver is meant for another version of Windows. Then, after cancelling the install (I'm a coward, I want to wait on answers from you lot first), I get this screen: It seems the driver isn't signed, which is strange.
#BLACKMAGIC DESKTOP VIDEO ERROR UPDATE#
So, I extracted the MSI package to rummage through it for the drivers, ran the driver update via device manager, and I get this message: Disk Speed Test, LiveKey, Blackmagic Desktop Video Utility and Blackmagic. (1) The device is in a state that doesn't respond to the application because it has no drivers, or (2) the firmware on the device is so out of date that the application refuses to believe it is, in fact, what it is (a DeckLink Mini Monitor card). Video Capture Device Records uncompressed and compressed video in highest. Since I suspect the installer tries to run CheckVersionPCI.exe, and it somehow dislikes what it sees, I'm guessing this might be down to a couple of things. This is how the device looks in device manager: World’s most flexible broadcast camera with 6K sensor, dual gain ISO, H. 2), the latest BlackMagic Desktop Video software (12.1) BUT Premiere cannot see my UltraStudio Monitor 3G as a video device. I keep the USB key with the EFI trick plugged into the back of the Blackmagic. I keep the Blackmagic plugged in at all times and can boot into High Sierra or Windat will.
The original message (which the installer gives me) is the one I've put in bold. A couple random restarts and hangs at first but then runs smoothly. I get this error more often than not, but not always. Action: CheckVersionPciOnceAction.B4AF8F71_B84D_453E_8241_2860184F17C0, location: C:\Program Files (x86)\Blackmagic Design\Blackmagic Desktop Video\CheckVersionPCI.exe, command: -once" Type msiexec /regserver (without quotes) in the Open box, and then click OK. Im trying to copy files (mostly Adobe PSD/AI/INDD) from my computer to my workplaces server. Contact your support personnel or package vendor. A program required for this install to complete could not be run. There is a problem with this Windows Installer package. "Product: Blackmagic Design Desktop Video - Error 1721. If you currently have another version, you should first uninstall that version and then install the recommended Desktop Video version.
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